Registration for Winter Market  2010 is now closed:

Summer Market 2010 Registration will open in April
Winter Market 2011 Registration will open in October

FREQUENTLY ASKED QUESTIONS

Why should we attend?
Make the commitment to grow your outdoor business in 2010 and beyond, by attending OR in Salt Lake City this January! Outdoor Retailer continues to be the leading forum to see the latest gear from the top manufacturers, to learn from your peers and industry experts and to be inspired by dynamic speakers. At OR we connect a targeted audience of buyers and sellers of camping gear, climbing and kayaking equipment and many more outdoor products.

When and where is the Outdoor Retailer Winter Market trade show?
The trade show is being held January 21-24, 2010 at the Salt Palace in Salt Lake City, Utah. The 6th annual All Mountian Demo (previously, Back Country Base Camp ) date is: January 20, 2010 which will be held at Snowbasin Ski Resort located in Ogden, Utah.

What is the fee to attend the show?
The show is free for qualified buyers** that register on or before December 17th. After December 17th the fee to attend is $30.00 per person for qualified buyers, $100.00 per person for qualified distributors. For all Non Buyer categories (Brands, Media Sales, Consultants, Non Exhibiting Manufacturers, etc.) there is a $400.00 per person fee on or before December 17th and $450.00 thereafter.

How do I register if I am in the Military or Non Profit?
Please email your tax exemption forms (non-profit) or military iD to orreg@nielsen.com for a promo code that will allow free registration.

Is this show open to the general public?
No, OR Winter Market is not open to the general public. Only authorized buyers and members of the trade will be admitted. As a respected industry event, we can only register qualified** retail buying businesses in the outdoor industry.

I have attended in the past, do I need to register again and if so, why?
Yes, each company must register for each event separately to ensure that we have the most current and accurate information for your company.

How do I register as an attendee?
You can register now by using this link: https://www.xpressreg.net/register/outd010/start.asp

I have attended before yet I do not find my company listed on your website?
There are multiple reasons why you may not be found in our online database, even if you have previously attended the trade show. Only attendees of the 2007-2009 OR Winter Market trade shows will be listed. If you are unable to locate your information within the online registration system you MUST re-submit your business credentials by following the process as outlined below.

I'm required to re-submit my business credentials (or) this will be my first show, what documents do I need to provide?
You will need to submit two or three of the following credentials once you have completed the online registration process:

• Volume purchase invoices of FINISHED brand name goods in the outdoor industry, placed within the last six months.
• Business card that includes your company name and address.
• Business License indicating you are retail business (Please do NOT send a tax ID or sellers permit these will
  not complete your registration).
• A Letter of Intent from an attorney or bank on official letterhead stating what type of business you intend to start (this is acceptable for new businesses only).

I completed my registration online and did not receive a confirmation email, what should I do?
If you completed the registration process online and did not receive a confirmation email immediately after saving, please log back on to the registration page and search your company name. If the lookup says your status is pending or already registered call the registration hotline at (800)486-2701, confirm that we have the correct email/fax number and ask to have your confirmation resent. If you are unable to locate your registration record it was not completed the first time and you will need to re-register.

I completed the online registration process and submitted my corresponding business credentials, when will I receive my approval confirmation?
You will be notified via email once your status as a buyer has been approved. Please do not call to confirm receipt of your fax we are currently inundated with registration requests. We will follow up and/or send confirmation within two weeks. If you have not heard from us after two weeks, please resubmit your credentials and email us at: ORReg@Nielsen.com

I am bringing someone with me do they need a badge to enter the show?

Attendees of Outdoor Retailer including children of ALL AGES must be registered for a badge before they will be allowed to enter the show floor.

How do I add more staff to my store/company once I’m registered and qualified?
Register your additional staff just as you registered originally. If you are registering as a first time buyer, you must resubmit your credentials.

How do I change my mailing address?
You can do so online during the registration process. If you have already completed the registration process, please call 800/486-2701 to have your address updated, so that your badges are mailed to the correct address


When will I receive my badge in the mail?
Your registration must be approved by December 17th to receive your badges in the mail for all US and Canadian locations. Please note we do not mail badges to international attendees with the exception of Canada. All badges will be mailed to the designated contact person. You must bring a picture ID to the Badge Holder Pick-Up counter in the convention center lobby to check in and receive your badge holder. If you are an international attendee or if you registered December 17th your badge will be available for pick up at Will-Call. Please bring a picture ID and a business card to pick up your badge.

What if I want a refund for my registration?
This event is Non-Refundable. No exceptions.

What are the Onsite registration hours?
Wednesday, January 20 7:00am – 6:00pm
Thursday, January 21 7:00am – 6:00pm
Friday, January 22 7:00am – 6:00pm
Saturday, January 23 8:00am – 6:00pm
Sunday, January 24 8:00am – 6:00pm
What if I need to make my hotel arrangements?
If you need to make hotel arrangements please contact the Housing Connection at: (800)572-9707 International calls contact (801)521-9025 or click here.

Still have questions?
Call us at (800) 486-2701 Monday-Friday 9am-5pm EST

** Buyer Qualification is subject to OR Winter Market approval.